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Business VoIP Services
Small businesses can see massive cost savings when switching to our VoIP Telecoms packages – averaging £3500 a year!
Our standard business VoIP packages come with 5000 inclusive minutes per user and include all landlines and mobiles. We allow you to port all your existing business numbers over from your previous provider (free of charge may we add), so your clients can call without any confusion.
You will also be future proofing your business by getting ahead of the big ISDN switch off.
Traditional phonelines limit the number of calls you can make and receive, that’s why many businesses choose VoIP. With up to 5000 calls inclusive minutes, per user, per month, your team have the necessary tools and time to make those all-important phone calls to build strong customer relations.
If you’re looking to upgrade to business VoIP phone system, contact our team today and we’ll find the best solution for your telephony needs.
Our business VoIP will help your business stay connected at all times without any problems, this helps you improve your businesses productivity and decrease downtime. Whether you have a small, medium or large business our VoIP phone systems are perfect for you. We service businesses across the Nottingham, Leicester, Derby and Lincoln areas. Contact us today to discuss how our VoIP services can help your business.
VoIP Telecoms packages
VoIP Standard
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5000 minutes per user / month
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Mobile application
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Desktop application
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Advanced auto attendants
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Advanced hunt groups
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Voicemail to email
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30-day rolling contract
VoIP Business (36 Month)
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Choice of premium telephone handset
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5000 minutes per user / month
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Mobile application
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Desktop application
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Advanced auto attendants
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Advanced hunt groups
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Voicemail to email
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36-month term
VoIP Standard (12 Month)
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5000 minutes per user / month
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Mobile application
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Desktop application
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Advanced auto attendants
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Advanced hunt groups
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Voicemail to email
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12-month term
Benefits of VoIP
Why move your VoIP services to us?
Save £3,500
The average annual saving our clients see is £3,500.
99.9% Uptime
Downtime who? Our VoIP systems offer 99.9% uptime, minimising disruption to your service.
5000 minutes per user
Our packages come with a whopping 5000 inclusive minutes per user and can be used for landline and mobile calls.
Keep your numbers
We'll port your numbers from your current provider to our cloud hosted platform, free of charge. You won't notice we've done anything!
Cisco Webex for Mobile and Desktop
VoIP doesn’t stop at your phone; you can adapt your working environment to suit how you work best. We appreciate businesses require flexible working conditions to get the job done, and that’s why we offer integrated systems that work collaboratively on any device.
Cisco Webex for mobile and desktop gives you lots of features to sink your teeth into, from digital in-meeting assistants that can be powered by voice commands, to real-time meeting transcription, your team can call, message, and meet all within a single app.
To discover more about Cisco Webex, reach out to our team today, we’d love to talk you through it!
ISDN and PSTN networks are being phased out
The way telephone services are delivered is being modernised.
Traditional business phone lines utilise the old ‘box on the wall’ PBX systems using ISDN lines. These are being phased out in favour of fully digital systems called VoIP (Voice over IP) or VoIP Telecoms.
Since early 2020, new ISDN lines have not been offered and existing systems are to be turned off by 2025.
We offer fully hosted VoIP systems that remove the need for costly ISDN lines and the associated maintenance costs and instead rely solely on your broadband connection.
Why choose Red Penguin for your VoIP systems?
Here at Red Penguin, we ensure all our customers get the best quality VoIP systems for a fraction of the price of traditional phone lines. We will organise the process of porting your telephone numbers from your old provider over to us in order to provide a seamless transition. Most of the time you won’t even notice the number port has happened, and your calls will just start ringing on your new phones.
As part of our VoIP telecoms, you can expect to receive a mountain of features which include:
- Hunt Groups
- Auto Attendants
- Call Forwarding
- Voicemail to Email
- Redirection of call using the App
- Hold Music
- Pre-alert Announcements
- Time Schedules
- Holiday Schedules
- Bank Holiday Schedules
- CRM Integration
- Call Parking
- Call Pickup Groups
- Speed Dials
- Busy Line Keys
- Flexible Seating
- Group Pages
- Voice Portals
- …and so much more!
Services aside, we go above and beyond for our customers, and ensure every one of them receives a customer service experience that is both professional yet understanding. When you need us most, our team are responsive to your query and will provide help and advice, no matter the issue!
Your questions answered
Here are our most commonly asked questions about our telecoms and broadband services.
What is VoIP?
Voice over IP (VoIP) is a type of phone technology that lets you take and make phone calls over the internet without using traditional phone lines. VoIP has more features and better-quality calls than traditional phone lines, which is why many businesses are switching over.
Why do I need VoIP?
VoIP offers many advantages over your traditional phone services like conference calling, higher call quality and scalability.
If you would like to learn more about how VoIP can help your business, contact us today.
BT Switch Off 2025
BT announced that by 2025, all analogue telephone services (PSTN and ISDN) will be switched off completely, impacting businesses, homes, but also a range of IoT systems.
For businesses in-particular, VoIP call systems are the natural course of progression, and should therefore be a consideration – although you’ll have to make the switch at some point!
Learn more about the 2025 PSTN Switch-off, or get in touch to get ahead of the trend and avoid joining long queues to change over your telecom systems.
What do I need for a VoIP system?
The minimum you need for your VoIP system is a handset and internet connection! There’s a lot of additional products you can also use with your VoIP system like your mobile and computer.
Does VoIP work if the internet is down?
Unfortunately, not. VoIP requires an internet connection to work, that’s why we suggest upgrading to reliable business broadband, so you don’t have any downtime.
However, should your broadband connection fail, you can collect calls using the mobile app and choose to forward calls to designated mobile phones.
Will I lose my numbers?
No! As part of the free switch over setup we will port your numbers from your current provider into our cloud hosted VOIP telecoms platform at NO COST, all part of the setup.
We get the system configured so its literally just plug and play.
Will I lose service?
No! We configure the system to be usable on your existing numbers straight away through our advanced platform features and via number forwarding.
Can you supply broadband?
Yes! We offer competitive fibre business broadband as well as dedicated leased lines ideal for small to medium sized businesses.
Of course, if you already have decent broadband then we can just as easily use that.
Get an instant quote
If you would like to get an idea of how much a Telecoms package would cost you can use our price calculator.
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