RMM (which standard for Remote Monitoring and Management) is a powerful tool that allows businesses to remotely monitor and manage their IT systems and infrastructure.
With RMM, businesses can proactively identify and resolve issues before they become major problems, ensuring that their systems run smoothly and efficiently, which ultimately reduces the overall cost, benefiting your business in a number of ways.
Rather than fix something when its broken RMM aims to prevent issues before things break!
What is RMM?
RMM software can be used to monitor system health, install updates, deploy software, and detect hardware and software faults that could prevent systems from working. It can also be used to collect data about network usage and performance with reports generated that can help managers understand how to maximise performance and efficiency
RMM software is typically used by managed service providers (MSPs) to manage the IT infrastructure of their clients. However, it can also be used by businesses of all sizes to manage their own IT infrastructure, making RMM something all businesses should consider!
Our managed IT packaged are here if you want to know more
What are the benefits of RMM for businesses?
Remote Monitoring and Management (RMM) offers a variety of benefits to businesses that use it to manage their IT infrastructure, which ultimately make RMM a popular service amongst businesses.
Reduces Downtime
A major benefit of RMM is that it can reduce your business’ downtime, which can save a significant amount of money. Did you know that it costs the average UK business nearly £4 million a year in downtime and over 540 hours of lost productivity!
RMM reduces downtime as it can monitor systems and devices for potential issues, troubleshoot problems, automate tasks, and provide in-depth reports of the health, performance, and security of systems. This benefit of RMM is something that all businesses should consider as it helps to resolve problems quickly and efficiently so that downtime is prevented, and your IT infrastructure remains reliable!
Improved Security
With RMM, businesses attempts and their systems for potential security breaches, detect unauthorized access attempts, and ensure that all software is up to date and patched against known vulnerabilities. This helps to minimize the risk of data breaches and other security incidents.
Furthermore, RMM can benefit your businesses security as it uses advanced analytics to detect potential security threats before they can cause harm. Examples of this may include detecting suspicious activity, identifying vulnerabilities, and monitoring for potential malware infections, adding that extra layer of security for your business.
Increased Efficiency
Remote Monitoring and Management (RMM) can increase efficiency by automating routine IT tasks, improving IT staff productivity, and reducing manual intervention. RMM can automate routine IT tasks such as software updates, virus scans, and system maintenance, this eliminates the need to perform these tasks manually, freeing up time for your employees to focus on more strategic tasks, ultimately providing a great benefit of RMM for businesses.
RMM provides a centralized console for managing IT systems and infrastructure which enables IT staff to manage multiple systems from a single location, reducing the time and effort required to manage each system individually which is very beneficial for businesses.
RMM provides remote access to IT systems and infrastructure, so your staff can manage systems from anywhere meaning that your employees can work remotely or from multiple locations, increasing their productivity and efficiency.
You can also produce reports that can give an oversight of how the IT systems within a company are functioning and allow companies and managers to better understand the IT needs of their organisation
Cost Savings
By automating routine IT tasks, RMM can help businesses save time and money on IT management. It can also help to reduce downtime and the cost of emergency IT support by identifying and resolving issues before they become major problems.
In summary, RMM provides businesses with the tools they need to proactively manage their IT infrastructure, improve security, increase efficiency, reduce costs, and scale their IT operations as their business grows.
How can RMM help your business?
Our RMM tool can monitor everything from backup integration so we know if a backup failed to dwindling server hard drive space and hardware failure (or predicted failure) to advanced virus threats and everything in between and all without the user needing to do anything.
Our RMM agent automatically installs itself onto all domain connected devices or we can specifically target only certain devices (just servers for example).
Once installed the RMM system starts working straight away and immediately reports come in of any issues.
Here are just a few recent examples of how the RMM system has helped us identify issues with new customers and also gives an overview of just how comprehensive the RMM system is with regards to the number if items monitored
This gives you an idea of just how in-depth our RMM tool is in measuring all aspects of system health
Here are just some of the out of the box things that the RMM tool monitors and reports on back to us automatically
Enquire about our RMM services today!
Now you understand the benefits of RMM, why not get it for your business? If you’re interested in acquiring RMM for your business, all of this comes as standard with our managed IT support packages starting at just £21 + Vat per month per user. Unlike many other IT Support providers, we don’t charge per device Get in touch today!