Our Managed IT Services provide our customers with automatic monitoring and management of critical services along with unlimited phone, remote and email support from our friendly, highly experienced service technicians. All at a reasonable monthly per user cost regardless of the number of devices.
Managed IT is exactly what it says on the tin. We manage your IT. Our levels of support packages are designed to ensure you get the most of what you need, and don’t pay extra for the stuff you don’t!
From unlimited phone and email support to critical system monitoring, our managed it services are there to maintain and assist both in person and remotely.
What can you expect from our Managed IT services?
We offer a whole host of features that ensure your business can run smoothly, and you can continue running your business, whilst we ensure the health of your IT needs.
As part of our Managed IT support packages, you also receive a SLA, and so we guarantee to investigate your issue in a set time.
Here are just some of our Managed IT features:
- Full patch / update management via our VSAX remote monitoring and management tool.
- Unlimited phone / email / remote support with an allowance for onsite support*.
- Critical system monitoring including manual weekly backup checks.
- Reduced rate for any work that falls outside the scope of managed IT.
- For customers on our Gold package, you receive an additional allowance for included onsite support per month.
- Full email management.
- Cyber Security certification and associated end-user training.
- IT projects.
- Domain and web hosting.
* Please note some features are subject to the package you choose.
Benefits of Managed IT Support
Why you should choose us for your Managed IT Requirements!
Save Costs (and time)
Outsourcing your Managed IT can help reduce overall costs. We act just like an in-house team, so there's no quality spared.
Quick Response Time
We regularly monitor and manage your IT systems and can respond quickly when you need us in an emergency.
Cyber Security Support
Our Managed IT support packages ensure private and client data remains secure, we can even help you with your Cyber Essentials Certification.
Most of all, remain focused
With our experts at hand, you can focus on what's most important to you - running your business. We'll handle everything behind the scenes.
Why Choose The Red Penguin Group?
Our managed IT support services can save your business time and money, as well as protecting your data. We can also offer support to help you with your Cyber Essentials Certification.
Our team of experts are on hand whenever your business needs our help. Our managed IT support services allow us to help quickly resolve and manage any issues within your IT systems. With our team’s knowledge and experience, we guarantee we’ll be able to help! To discuss our managed IT support services, please contact us today and our friendly team right away.
Stay in the loop
Take a look at our News page to see some of the projects we have undertaken for other customers. Here you will also find useful hints and tips on everything from GDPR to how to get the most out of your internet connection.
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