“Is Your Current IT Company
Putting Sloppy Band-Aid Fixes On Your
Most Pressing IT Problems?”

From The Desk of: David Hanley

Managing Director, The Red Penguin Group Ltd

Dear Colleague,

As you can see, I’ve included a large Band-Aid with this letter. Why have I done this? For 2 reasons:

1. I have something very important to offer you, so I want to be sure I have your attention, and…
2. I’m fed up with lazy, incompetent IT companies who put sloppy “band-aid fixes” in place for their clients, and I want to put an end to it.

     Here’s what this is all about:

My name is David, Managing Director of The Red Penguin Group. We provide complete outsourced IT services and support to businesses like yours – but what makes us different from most other IT firms is that we guarantee to make technology EASY for you – that includes rapid response times, owning problems instead of pointing fingers, fixing problems right the first time and guaranteeing your complete satisfaction with our “old-fashioned” customer service.

Although this isn’t an amazing concept, I’m amazed at how many IT firms don’t get this right. And if you’re frustrated with your current IT person or company because they are unreliable, slow to respond and leave you dealing with constant IT problems, we can help. Here’s what I’d like to offer you…

A £150 FREE Gift

As a way of introducing ourselves, I’d like to give you 2 FREE hours of IT consulting and support as a risk-free way to get to know us and prove that we can do a much better job of solving and handling your IT problems than your current IT company or person.

     How can you use this? Here are just a few of the ways:

• Get a second opinion on a problem that’s been frustrating you for a long time that your current IT person or company insists can’t be solved or simply hasn’t resolved for you.
• Get a competitive bid on an IT project, upgrade or support. After all, it never hurts to get more than one opinion, and with costs rising, you need to make sure you’re getting what you pay for.
• To conduct a free third-party IT Security and Risk Assessment to know, for certain, if your network and data are secure from ransomware, destructive viruses and cyber-attacks. Sadly, more than 95% of the IT networks we review are NOT secure – and the CEO is shocked at just how exposed and at risk they are. (They assume their IT company has it “handled.” They don’t.)
• To review your data backups and see if you truly are backing up all your critical data AND can recover it quickly if you need to.

If this is of interest, complete the fomr on this page to schedule a quick call to discuss your situation and needs, and we will answer any questions you have.

Why Are We Giving Away Free IT Support?

Some people think we are crazy for offering free services. They say, “Aren’t you afraid people will just take advantage of you?” The truth is, some people might – but we know that most business owners are just honest people trying to find someone they can trust to handle IT.

We also know there’s a good chance you’ve been disappointed, let down and even burned by a less-than-competent IT company or person, so I want to give you a risk-free way to get to know us before jumping in with a contract or expensive project.

After All, Don’t You Just Want Your IT
To Work The Way It’s Supposed To?

That’s why I’m making this offer. I know we are hands-down the best at what we do, but I don’t think it’s fair for you to risk your money to find out. I don’t expect everyone to become a client, but I know that some will end up becoming loyal, long-term customers, just like these folks:

Here Are Just A Few Other Managing
Directors We've Helped:

Red Penguin Really Invest The Time Getting To Know Our Business, Learning Our Current Needs And Anticipating Our Future Requirements To Align With Our Growth

Since Red Penguin took over our IT, phones, broadband, and day-to-day support, the biggest benefit we’ve seen is their exceptional personal service and deep knowledge. We feel confident knowing Red Penguin has our back when it comes to IT infrastructure and cybersecurity.

What sets them apart from other IT firms we’ve worked with is their dedication to understanding our business inside and out. Red Penguin really invest the time  getting to know our business, learning our current needs and anticipating our future requirements to align with our growth.

If you’re considering Red Penguin as your IT provider, I’d say go for it. Their service is outstanding—they consistently go above and beyond to support us. They’re knowledgeable, professional, and a pleasure to work with.

Pam Knight Flame UK Business Services

We Can’t Recommend Red Penguin Enough, We Almost Don’t Want To Share Them With Anyone Else!😊

Red Penguin’s responsiveness is unmatched, nothing is ever too much for Dan, David, and the team, even when we need help at the last minute or after hours. As a startup company Red Penguin set up our entire IT system, from remote servers to CCTV, starting with a blank slate and staying ahead of our fast-paced growth.

What sets Red Penguin apart is their personal touch. Unlike large corporate IT firms where you’re just a number, Red Penguin know us all by name, and are always on standby, regularly making trips to the office to handle things face-to-face when needed.

If you’re considering an IT partner, we can’t recommend Red Penguin enough. Their hands-on support, expertise, and dedication make them invaluable—though we almost don’t want to share them with anyone else! 😊

Tayla Bexton More Years Ltd

Having Red Penguin To Rely On Is Like Having In House IT Support!

Having reliable IT advice and support readily available has been critical during our expansion. From setting up new starters with Office 365 accounts, email, and equipment to keeping our systems running smoothly, Red Penguin allows our team to focus on what we do best—without worrying about IT. They’ve streamlined our Office 365 setup, enabling our team to work seamlessly and without barriers.

Our team consistently praises their ability to address issues quickly and effectively, without any of the frustration that comes with outsourced help desks. With Daniel and David, we get straightforward, practical solutions—not canned, scripted responses from faceless call centres.

If you're feeling unsure about whether to choose Red Penguin as your IT partner, my advice is simple: Just do it, send that email. The worst thing you can do is to do nothing and carry on muddling through. Having Red Penguin to rely on is like having in house IT support!

Ian Gregory IAQ Services

We Can Also Help You In The Following Ways:

• Significantly increase employee productivity by putting a responsive IT support help desk within a quick phone call’s reach whenever any problem occurs. No more waiting for someone to call back.
• Eliminate 99% of the problems that result in costly downtime, chronic problems, slowness and other IT headaches with our Managed IT service. In fact, we guarantee that you will have less than one hour of downtime the entire YEAR due to a problem we should have caught under our watch – just try to get your average “computer guy” to make that promise!
• Gain peace of mind that your company data is 100% secured and backed up properly, so IF you were to experience a disaster or cyber-attack, we could have you back up and running again within 24 hours or less.
• Become compliant with Cyber Essentials aligned services. Regulations are getting tougher, and the penalties are high for companies that fail to adhere to cyber security minimum best practices. We are one of the few IT firms in the area that can implement security and data protection systems to ensure you are 100% compliant from an IT perspective.

Curious? Let’s Schedule A Brief
10-Minute Call To Discuss

The next step is simple: Let’s schedule a quick introductory call. You can do that by using the link below or calling my office at 0115 784 8860. You may also send me an e-mail to david.hanley@redpenguin.it

On this call we can discuss your unique situation and any concerns you have and, of course, we’ll answer any questions you have about us. If you feel comfortable moving ahead, we’ll schedule a convenient time to deliver your 2 free hours of consulting on whatever problem or project you need help with. Complete the form on this page to schedule the call.

Awaiting your response,

David Hanley
Managing Director, The Red Penguin Group Ltd
Phone: 0115 784 8860